Caltronix, Inc. is committed to providing total customer satisfaction by understanding and responding to our customer requirements, needs and expectations; providing technically qualified personnel to perform calibrations in accordance with approved procedures, authorized OEM Manuals or industry standards; using technically advanced equipment and providing error-free documentation and data.
QUALITY MANAGEMENT SYSTEM OBJECTIVES:
To standardize our business operations that enables us to provide error-free calibrations and/or repairs at a competitive price.
To satisfy customer requirements by thoroughly understanding their requirements, needs and expectations.
To meet the requirements established in ISO-17025, ISO Guide 25 and ANSI/NCSL-Z540-1.
To continuously measure and improve the quality of service offered to our customers.
To ensure that all Caltronix, Inc. employees understand and implement this quality management system and are committed to the requirements defined herein.